Maplewood's 24/7 city assistant. Ask about city services, report issues, or get answers instantly.
This is a demo. Want this for your city?
Contact us at jim@courtbot.ioAccessible, multilingual, and voice-enabled from day one. Service requests route automatically through email or webhooks, and every interaction is tracked and measurable.
Every service request is automatically emailed to the correct department. Pothole report? Goes straight to Public Works. Water issue? Water Utilities gets it instantly. Works with any email system your city already uses.
Push service requests directly into your work order system via webhooks. Each department can have its own endpoint. Standard JSON payloads that work with any platform.
Residents chat in any language and get responses in that language automatically. Staff always sees English translations in the admin dashboard, so nothing gets lost. No extra setup, no language packs, no third-party translation contracts.
Built to meet WCAG 2.1 AA, Section 508, and ADA standards out of the box. Full keyboard navigation, screen reader support, focus management, and ARIA labels throughout. Every resident can use it, regardless of ability.
Residents can speak their questions instead of typing, and listen to responses read aloud. Powered by the Web Speech API with no third-party service costs. Great for hands-free and low-vision users.
Satisfaction ratings on every response let you measure quality. Conversation history persists across page reloads so residents never lose context. Timestamped messages create a clear audit trail.
Through the 24/7 chat widget on your city website. Guided flow collects all the details.
Request is instantly emailed or pushed to the right department. No manual sorting needed.
Staff sees it in their existing tools. Admin dashboard tracks everything with full analytics.